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Satisfaction Policy
It is our mission to have satisfied customers, however if you are not 100% satisfied with your purchase or if you need to exchange your item(s), you may return it and receive a refund for the purchase price of the item(s) or you can exchange them for different item(s). 

• You must contact Bugs-n-Blooms, LLC within seven (7) days of receipt of your shipment via email and inform us of your return or exchange.
• All sales become final eight (8) days after you receive your order, unless otherwise notified.
• Items need to be returned back to Bugs-n-Blooms, LLC at buyers expense and must be sealed in original clear plastic packaging bags and can not be used or damaged for a refund or exchange. 
• Shipping charges are not subject to a refund. 
• If you are exchanging your item for something else, reshipment charges will apply for shipment of new items.
• Refunds are at the discretion of Bugs-n-Blooms, LLC and are subject to a 15% restocking fee.
• If your order qualified originally for "free shipping" and you send us a return or exchange, the original actual shipping charges will also be deducted from your refund.
• Sorry, no returns or exchanges will be accepted on alphabet letter cut-out stickers or wall stickers for any reason.
• Please enclose your order number, name, phone number, and if you would like a refund or exchange (if exchange, please indicate new items you would like instead) and send to:

Bugs-n-Blooms, LLC
PO Box 606
Prosper TX 75078

Damaged Item
We take great pride and care in packaging our products and 99.5% of our merchandise does arrive in excellent condition. If your item has arrived damaged, please contact our customer service at (972) 837-6646 or email us at sales@bugs-n-blooms.com.

Lost Package
Items are not considered lost in shipment until three (3) weeks and/or thirty (30) days have passed from the date of shipment according to the US post office depending on time of year (slower shipment times for USPS and UPS during holidays). If your USPS tracking number shows that your package was 'delivered' to your city and zip code provided; and yet you do not have the package, please contact your local post office to try and find out where the package is. Bugs-n-Blooms can not be held responsible if the package was shipped and shows 'delivered' to the address provided and you never received your shipment.

Mailing Information
Please be sure and indicate your correct mailing information, we can not be responsible for return shipments if you provided the wrong mailing address or USPS does not deliver to your location. Reshipping charges will apply as needed, and at the discretion of Bugs-n-Blooms, LLC. Restocking fees will also apply if canceled due to this issue.

Links to Product Information:

Butterfly Decorations | Dragonfly Decorations | Flower Decorations | Ladybug Decorations | Bee Decorations
Alphabet Letters | Wall Stickers | Tutu Skirts | Butterfly Wings | Fairy Wands | Hair Accessories | Butterfly Costume
Butterfly Bedroom | Nylon Butterflies | Nylon Dragonflies | Nylon Ladybugs | Nylon Daisies | Butterfly Wedding
Fairy Wings | Butterfly Mobiles | Butterfly Nursery | Fairy Costumes | Butterfly Party | Hanging Butterflies